OUR PEOPLE

The most important consideration when hiring a cleaning company needs to be who will be coming into your home. You need to be able to trust the people with access to your home 100%. At American Maid we take your security seriously. Our goal is to be the best part of your day and that can only happen with the best people. Fully trained, background checked and routinely tested, our Team Members have chosen serving others as a way of life. Our focus is on helping you do all the things busy families do these days by helping with some of the basics. You'll get used to seeing the same people year after year.

 

About Us

 

WE LOVE YOUR PETS

Of course we love to clean- it's what we do. But those homes with pets are our favorites! There is HUGE SATISFACTION in cleaning up those spaces that help to create a safe environment for our furry friends. Each one of our cleaning Team Members has been hired at least in part for their love of animals.

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OUR TEAM

Each American Maid team member is trained and comes to your home fully bonded and insured. Our teams are guided by a number of ethical standards to ensure we deliver the best possible customer experience every time we come to your home. To see all American Maid team members, click here.

Liz

LizOwner & Head Coach - 1993

As the eldest of 8 children I have been in service and caring since I can remember. I am proud to work with the people I do and to provide the services we do. My passion for cleaning homes began at the age of 11. It was how I stood out from my 7 siblings! I cleaned circles around everyone and felt good doing it-I still do today!! It’s also where I began learning about Leadership. Trust me when I tell you that if you want to get the best from your 7 siblings you’d better have a few tricks up your sleeve

Mindy

MindyLeague Manager - 1998

With over 18 years clean and sober, Mindy has dedicated her life to American Maid and the people who work day in and day out to help you have a better life. With her 5 kids, 17 grand kids, and 1 great grand kid as her training ground, she is well versed in dealing with issues and helping people.

Chris

ChrisTeam Coach, Play Maker & Culture Coach - 2004

Since 2007 Chris has worked in the field as a Team Coach and currently is our Culture Coach as well as working in the office as our Playmaker handling all of our scheduling needs and working hard to make sure that our Team Members have what they need to be successful in helping you.

Michelle

MicheleAssistant Coach, Team Player & Office Assistant - 2015

As a newer member to our Team, Michele is learning the ropes in the office by assisting with the phones, tracking some of our internal systems including our MVP of the Month Program and our Service Excellence Program. Michele is also part of our dedicated Vacant team, cleaning empty homes and apartments.

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AFFILIATIONS & MEMBERSHIPS

Cleaning for a Reason

CLEANING FOR A REASON

CLEANING FOR A REASON

Charter Members of this charity that provides free services to women with cancer.

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Thurston County Chamber

THURSTON COUNTY CHAMBER

THURSTON COUNTY CHAMBER

As members we have had numerous opportunities to support our communities.

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ARCSI

ARCSI

ARCSI

We are dedicated to professionalism through training and standardization.

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Business Networking International

BUSINESS NETWORKING INTERNATIONAL

BUSINESS NETWORKING INTERNATIONAL

Networking enables us to interact with leaders in our community.

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Cleaning Business Today

CLEANING BUSINESS TODAY

CLEANING BUSINESS TODAY

Owner Liz Trotter is a regular contributor to the industry's trade publication.

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Global Cleaning Association

GLOBAL CLEANING ASSOCIATION

GLOBAL CLEANING ASSOCIATION

We continually learn about the newest trends in the industry.

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TESTIMONIALS

 

  • We are still loving our American Maid crew, even after three years. Our crew leader Terri goes the extra mile and the support staff, Kevin, Parker, Jill, and Ashly are a great team. The office is flexible with schedule changes, which is always appreciated. If you are considering a cleaning service, I would recommend American Maid.

    TERRI FISHER
    Olympia
  • The American Maid team has been cleaning our house weekly for more than a year. The fact that they are a team makes them efficient and reliable. We had difficulties in the past with individuals working alone having to cancel at the last minute or frequently rescheduling. We have never had this issue with American Maid. They always call to tell us about what time they will arrive, and are in and out within 1-2 hours. They do a thorough job cleaning and will customize to your needs. Their prices are competitive. They are socially conscious, with monthly fundraiser drives. They have special offers every week but we have not taken them up on these extras. Finally, all the team members have been great with our dog(s)! I would highly recommend them.

    Update: The team is still doing a fabulous job. Team coach Christina and her team including Jessica and Jessie have consistently cleaned efficiently and thoroughly. They are very reliable.

    BARBARA LAZIO
    Tumwater
  • We love American Maid Cleaning! Great work ethic, attention to detail and caring staff. Today we had Sue, Jessie, Jessica, Andrew working with their fearless leader Terri. Thank you for a fantastic job!

    BON AMI
    Lacey
READ ALLTESTIMONIALS

FREE GUIDE

Choosing a cleaning company is an important decision that affects the health and safety of your family. Fill out this form to receive our FREE guide, "9 Essential Questions to Ask Before Hiring a Cleaning Service."

9 Essential Questions to Ask before Hiring a Cleaning Service

 

Our 200% Satisfaction Guarantee

American Maid Service guarantees customer satisfaction in every home we clean. We are so confident you will love our service that we offer our incredible 200% Satisfaction Guarantee. If you're not completely satisfied, we clean your home again for free. If you're still not satisfied, we will refund 100% of your payment.

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